pos software open fail(打開pos出現錯誤訊息)

bob_yang
posts: 52
joined: fri jun 24, 2016 3:27 am

pos software open fail(打開pos出現錯誤訊息)

postby bob_yang » tue jul 11, 2017 1:50 am

[question] pos software open fail.

[type] application

[related component or software] pos5.1.xx.exe

[description}

watch error message below when running pos program.

[solution]

1.check if any wrong setting or file crash on databasepassword.ini

2.check pos database. open .mdb file(parkconfig.mdb, parkpayment.mdb, report.mdb)
if any files crash found, please take action below.

2-1.take the parktron cd and find the pos .mdb file on /ipms setup/pos_install/pos update
2-2.replace the crash files
2-3.for parkconfig.mdb, you need to sync the configuration from ipms server.
2-4.run the pos program and confirm the server connection indicator is green which
is on left bottom of pos program screen.
2-5.try to click all [sync] button on ipms server/config/all pages

generally, database crash might cause from power outage/failure during writing data into database.
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